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Supported Browsers

Rehearsals interviews require Safari or Chrome for the best experience with real-time audio and video.

Chrome

✅ Fully SupportedChrome provides excellent audio/video support and reliable permissions.
  • Desktop: Windows, Mac, Linux
  • Mobile: Android

Safari

✅ Fully SupportedSafari works great on all Apple devices.
  • Desktop: Mac
  • Mobile: iPhone, iPad
Other browsers are not supported. Firefox, Edge, Opera, and other browsers may not work correctly with real-time audio features. Please use Chrome or Safari.

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Quick Reference

DeviceUse This Browser
iPhone / iPadSafari
MacSafari or Chrome
Android phone/tabletChrome
Windows PCChrome
ChromebookChrome

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⚠️ In-App Browsers

In-app browsers often cause problems! If you opened the interview link from inside an app like Instagram, TikTok, Facebook, LinkedIn, or email, you may be using an in-app browser with limited functionality.

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How to Tell If You’re in an In-App Browser

Signs you’re in an in-app browser:
  • The URL bar looks different than usual
  • You see the app’s header/controls at the top
  • You can’t access browser settings or bookmarks
  • Microphone permissions don’t work

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How to Open in Safari or Chrome

From Instagram/TikTok/Facebook:
  1. Tap the ⋯ (three dots) menu
  2. Select “Open in Safari” or “Open in Browser”
From Email (Gmail/Mail app):
  1. Tap and hold the link
  2. Select “Open in Safari”
Alternative:
  1. Copy the interview link
  2. Open Safari
  3. Paste the link in the address bar

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Common In-App Browser Issues

IssueSolution
Microphone won’t workOpen in Safari or Chrome
Camera shows blackOpen in Safari or Chrome
Page looks brokenOpen in Safari or Chrome
”Permission denied” errorsOpen in Safari or Chrome

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Performance Suggestions

On slower devices, you may see a suggestion to switch to your phone. This happens when:
  • Your device is running low on resources
  • Many background apps are open
  • Your device is an older model
Option 1: Use your phone
  • Scan the QR code shown (if on desktop)
  • Or open the interview link on your phone
  • Modern phones handle real-time audio very well
Option 2: Close other apps
  • Quit unused browser tabs
  • Close other applications
  • Restart your browser
  • Try again
Option 3: Try anyway
  • Dismiss the suggestion
  • Continue with the interview
  • If issues occur, switch to phone

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Browser Checklist

Before starting your interview:

Use Safari or Chrome

Make sure you’re using one of the two supported browsers.

Update Your Browser

Use the latest version for the best experience.
  • Chrome: Menu → Help → About Google Chrome
  • Safari: Update via macOS/iOS Software Update

Close Other Tabs

Close unnecessary browser tabs to free up resources for the interview.

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Still Having Issues?

Try Your Phone

Mobile Safari (iPhone) and Chrome (Android) often work more reliably than desktop browsers.

Switch Browsers

If Chrome isn’t working, try Safari (on Mac/iOS). If Safari isn’t working, try Chrome.

Contact Support

Let us know your browser, device, and what’s happening. We’re happy to help!